Lexus Now - Small World Social

Lexus Now

New cars have many sophisticated features to master, leaving drivers struggling to understand and adopt these technologies. However, for Lexus drivers, the main resource has been a text heavy 800-page manual. Lexus saw an opportunity to reinvent the car owner’s manual to enhance the new Lexus owner experience. By using a user-friendly app called Lexus Now, drivers gain access to personalized how-to guides.

Through Toyota’s API, car features, and images, the how-to guides are matched to each vehicle, so drivers see their exact car, down to the interior color. Using animated GIFs, interactive media, and videos; these guides support drivers across multiple functions— from how to connect to the car’s Bluetooth, to using their navigation system, to operating Voice Command. Lexus Now has built in analytics to ensure Lexus continues to identify the best opportunities for improving the technology experience for drivers of its luxury cars.

Meet the Team

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GREG CANNAN, TOYOTA

KATHY PHELAN, SMALL WORLD SOCIAL

GARY REVEROL, SMALL WORLD SOCIAL

MADELINE SANDS, SMALL WORLD SOCIAL

Terms and Conditions | Privacy Policy

This website is operated by Small World Social ABN 67 147 203 343 (“Small World Social”) under the domain name www.smallworldsocial.com (“the website”). These terms and conditions of use as varied from time to time govern your use of the website and all its associated services. By accessing, browsing and/or using the website you will be deemed to have agreed to these Terms. If you do not wish to be bound by these Terms you must discontinue accessing, browsing and/or using the website.

Intellectual Property Rights

The material contained on the web site is protected by copyright. You may use the website for personal and non-commercial purposes only. You acknowledge that the Small World Social website, special technology used in connection with the website, Small World Social’s services, all software, material, information, communications, text, graphics, links, electronic art, animations, audio, video, photos, and other data available within the website (“Small World Social content”) are provided by Small World Social or third-party providers and are the copyrighted works of Small World Social and/or such third parties. You may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit any part of the Small World Social content or our services in whole or in part unless expressly authorised by Small World Social. You may not store any significant portion of any Small World Social content or Small World Social services or materials in any form. Under the Copyright Act 1968 and related amendments you are limited as to the amount of material that you may download, print, copy and/or cut and paste from the website. It is your responsibility to ensure that you do not infringe any applicable law. You may only download and print a reasonable quantity of copies of Small World Social content for non-commercial, personal or educational use only. The copies must contain any copyright or other proprietary rights notices that are contained in the original source. The copies must not be modified. You acknowledge that Small World Social and/or third-party providers remain the owners of the Small World Social content and that you do not acquire any intellectual property rights in the Small World Social content. The Small World Social name and other related trademarks including the Small World Social logo that appears throughout the website are trademarks of Small World Social or our related third parties (“Trade Marks”). You are strictly prohibited from using, displaying or providing links to the Trade Marks without express permission from Small World Social or our related third parties in relation to their trade marks.

Accuracy and Usefulness of Information

All material and information on the website is provided in good faith and is believed to be accurate and current as at the date of publication. However, Small World Social provides no warranty or guarantee that any material or information on the website or linked websites will be accurate or complete. Small World Social will not be liable for any damages whatsoever whether in an action in contract, negligence or other tort, arising out of or in connection with access to the website or the information and material contained in it. All warranties of any kind are excluded to the maximum extent permitted by law. Small World Social makes no guarantee as to the usefulness of the material and information on the website, nor any of the products and services promoted on it or via linked websites. In particular, Small World Social makes no guarantee as to the appropriateness of the training courses selected by you and no guarantee as to the likelihood of employment which may be gained by virtue of any training undertaken.

Safety and Protecting User Rights

By agreeing to these conditions, you must respect other users of the Small World Social website:

You will not bully, intimidate, or harass any user.
If you collect information from users, you will &ndsh; obtain their consent, make it clear you are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.
You will not post anyone’s identification documents or sensitive financial information on group or public forums.

Variation of These Terms and Conditions

Small World Social may vary these Terms and Conditions at any time. In the event that Small World Social varies these Terms and Conditions, it will provide notice by publishing the varied Terms and Conditions on the website. You accept that by doing this, Small World Social has provided you with sufficient notice of the variation.

Third Party Websites

The website contain links and pointers to other websites operated by third parties. Third party links and pointers are included solely for your convenience. Links to third party websites do not constitute endorsement, sponsorship or approval by Small World Social of the content, policies or practices of those third party websites. You agree that by accessing any third party linked website you do so at entirely at your own risk. You understand that Small World Social cannot and does not guarantee, warrant or represent that files or software of any kind, or from any source, will be free of infection or viruses, worms, Trojan horses or other code or defects that manifest contaminating or destructive properties. Small World Social will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with, use or reliance on any goods or services available on or through any third party website.

Privacy

By using this website, you agree to Small World Social’s Privacy Policy.

Security

When using the World Wide Web, the Internet or third party networks or facilities, you are using networks, facilities and services that are beyond the control of Small World Social. You assume all risk and liability of your use of the World Wide Web, the Internet or any such third party networks.

Admission and Anti-discrimination

Within the guidelines for admission set out above and under the requirement of the 1977 NSW Anti-Discrimination Act and 1984 Commonwealth Sex Discrimination Act, Small World Social will not deny any applicant admissions into any course on the basis of sex, age, race, colour, national origin, denomination or physical disability, nor will any participant be disadvantaged or privileged on similar grounds.

Severability

If any part of these Terms is held invalid, illegal or unenforceable, that part shall be severed and the remainder will continue to be valid and enforceable.

General

The use of the website is governed by, construed and enforced in accordance with the laws of New South Wales, Australia and you irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and their respective courts of appeal in that regard.

Reservation of Rights

Any rights not expressly granted to you herein are reserved by Small World Social. For the purposes of this agreement the words “Small World Social”, “We”, “Our” and “Us” refer to Small World Social and “website” to materials delivered on www.smallworldsocial.com and other co-branded versions of the site.

Small World Social is committed to adopting the highest standards to safeguard your privacy online while interacting with our content, products and services. Small World Social, like other companies operating in Australia, is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000. The purpose of this Privacy Policy is to tell you what kind of information we gather about you, how we use that information and whether we disclose it to anyone.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name and email address or similar information. Small World Social collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us how many people visit sections of the site. The second type of information that Small World Social collects is personal information. Small World Social will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address. With this information, Small World Social can provide a variety of personalised and enhanced services that are not available to anonymous users. Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, email address or screen name, billing address, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website

Use of anonymous information

Small World Social automatically gathers anonymous information to monitor the frequency of visitors to the website and its areas.

Use of personal information

Small World Social collects personal information about you in order to provide personalised educational services online. The personal information you provide to Small World Social will enhance the products and services that we offer you. The type of personal information we collect may include your name, address, telephone numbers, information on how you use our products and services, and personal preferences. This information permits us to issue provide courses that better suit your needs. The personal information you provide Small World Social may be used for a number of purposes connected with our business operations, which include:

processing your applications;
providing you with products and/or services requested;
administering your account;
dealing with requests, enquiries or complaints and other customer care related activities;
carrying out market and product analysis and marketing our products and services generally;
carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.

We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to keep you informed about new course material that will further your studies. We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.

Sharing your personal information

Small World Social may disclose or receive personal information or documents about you to/from:

credit providers or credit reporting agencies for the purposes permitted under the Privacy Act;
law enforcement agencies to assist in the prevention of criminal activities;

Unless you consent, we will not disclose your personal information to third parties.

Security of your personal information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

How to access your personal information

Upon your request, Small World Social will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

No sale of personal information

Under no circumstances will Small World Social sell or receive payment for licensing or disclosing your personal information.

Cookies

A cookie is a small file that a website sends your computer. It records information necessary for certain website functions, such as remembering your preferences or settings. Small World Social uses cookies for interactive features such as forums, voting, some games and as part of the online training courses. These cookies collect only enough information to enable website functions. If you don’t want to accept cookies, you can set your browser and/or firewall to block them. You will still be able to access most the sites content but some interactive features will be unavailable.

Security

Small World Social operates secure data networks that are designed to protect your privacy and security online.

Complaints about privacy

If you have any complaints relating to online privacy issues on our websites, please don’t hesitate to notify us. While Small World Social accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Small World Social’s privacy policy

If we decide to change the Small World Social’s Privacy Policy, we will post those changes here.

How to contact us

If you have any queries or concerns, please contact us at info@smallworldsocial.com